Last night I spent a lot of time on the phone with Time Warner Cable to complain that my normally 6m download speed was instead a pathetic 300k. They had a network problem in my area and were working on it. On the call I found out that they just upgraded and if I get the new modem my speed will go from 6m to 15m download. Fantastic! The guy should be here from 2-4pm today to swap in my new cable modem.