Switched from Virgin Mobile to Ting

I just switched (3 days ago) to Ting from Virgin Mobile.   Ting is another mobile virtual network operator (MVNO) on the Sprint network similar to Virgin Mobile and Boost.  I made the move for a few reasons:

  • I think I can have 4 phones with Ting for the very close to same price I was paying for 2 phones with Virgin Mobile
  • Ting pools minutes, text messages and data which has the potential to save us money
  • Ting appears to save the most when you don’t use your devices that much for 3g or calling
  • We use little data because I’m always at home on wifi.  The kids *should* use little data because they are in school without their phones and on wifi most of the time.  My wife uses little data because when she is at school or work she can’t really use her phone very much.
  • We use few minutes.  My wife and I both had the 300 minutes plan on Virgin Mobile.  I would use close to that but she would use less than half of her minutes every month.
  • We don’t send that many text messages and text messages on Ting are pretty cheap anyway

The things so far that I like

  • I got a $25 credit for signing up.  If you use this link to create your account with Ting, you will get a $25 credit (and so will I)
  • Porting my number was super easy
  • Setting up my Sprint BYOD devices that I bought on ebay was easy
  • Picture messages seems to work after getting it setup (I always had problems on Virgin Mobile)
  • Customer services is crazy good.  They answer the phone without a menu system.  They speak English well and are actually very helpful
  • The app and the website are great for monitoring your usage and setting alerts per device and for the whole family to prevent your from using too many minutes, txt or data

Things I don’t like so far

  • Texting my wife now costs me 2 texts – one for me sending a text and one for her receiving a text.  They don’t remove the charge when you text someone on your plan, which means it costs the most to text the people you are paying for (your family).
  • Calling my wife is the same way.  It costs me minutes and it costs her minutes so that can add up fast.
  • I had to get new devices.  I don’t think this is Ting’s fault but it still stinks.  It would have been nice if my Virgin Mobile phones (which work on the same Sprint network) had been able to make the move to Ting.  I had Virgin Mobile LG Optimus Elite phones and could NOT take them to Ting.  I ended up buying 4 of the Sprint LG Optimus Elite phones to make the switch and selling my Virgin Mobile devices.  Luckily I picked the Sprint devices up for cheap on ebay with clean ESNs.

If you are going to make the switch, please consider using or sharing this link on your site or blog (https://zejffn1eh54.ting.com/).  If you use it to sign up you will get a $25 credit (and so will I).  Thanks!

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3 thoughts on “Switched from Virgin Mobile to Ting

  1. Your blog is beyond fabulous in my opinion. You answered all of my thoughts and questions clearly, and especially since I have pretty much the same situation as you, LG Optimus Elite on virgin mobile. Even if our situations were not similar, I would have found your website completely clear, orderly, anticipating every thought and questions in a logical manner, conversational, warm, caring and all the rest! Thank you so very very much. I’m still not sure if I’m going to switched to 10, I have to put a little more thought into my past usage in order to decide, but I will be checking your website out again and will definitely send the sign on bonus in your direction if I sign up for taking!

  2. Your blog is beyond fabulous in my opinion. You answered all of my thoughts and questions clearly, and especially since I have pretty much the same situation as you, LG Optimus Elite on virgin mobile. Even if our situations were not similar, I would have found your website completely clear, orderly, anticipating every thought and question in a logical manner, conversational, warm, caring and all the rest! Thank you so very very much. I’m still not sure if I’m going to switch to Ting, as I have to put a little more thought into my past usage in order to decide. But I will be checking your website out again, and will gladly and definitely send the sign on bonus in your direction if I sign up for Ting!

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